Hello, everyone, and sorry I haven’t been able to keep up with the comments lately.
This past week was a bit of a gut-punch to me, and I was in a pretty bad headspace for a while. I was dealing with a family medical emergency (I think everything is fine now, thankfully) when my new Necrovert.com website host decided to shut down my online store without warning or explanation. They still aren’t returning my emails, but the only hint they’ve given me was that one of their “banking partners” had flagged my shop as “high risk”, by which I think they mean I sell adult content. They had already collected a sizable sum of money from selling my products, and now I’m not sure if they even intend to deliver at least that to me… again, they are refusing to update me, saying they needed three to five business days to investigate the matter, and no other customer service there will talk to me because, as far as they are concerned, it’s already being dealt with.
In the meantime, my shop is just broken, with no indication as to whether or not they actually intend to provide the service I was paying them for.
This really extra sucks, because I spent a lot of time working on building my new website with them and had gotten very excited when I saw all the sales pouring in during a time where I could really use some extra money.
I really don’t like complaining to you folks about my problems. I usually prefer to keep that sort of thing to myself. You folks are here for entertainment after all.
It’s just that… I don’t know… something feels different about this time, and I’m really having trouble focusing on anything right now.
I always tell you folks to ask for help when you need it, even though that’s really hard for me to do myself, and, honestly, I don’t even know what anyone could do to help me at this point.
I just… damn man, this sucks.
Man, that sucks. Can they do that? I owe you an e-mail, was going to send one tomorrow, so will catch up then. Set Moonblade on the bastards!! Catch you later!
It seems the Store is back, at one point last night clicking Store did nothing, but later it was active again. Whether it is just the store front that’s showing I’m not sure, but it looks OK from what I can see. It may be worth considering putting an age verification page on the front of the website, to keep the bankers happy.
Best wishes for a speedy and satisfactory resolution. Totally okay to complain when things are bad – it actually makes me feel more connected to you, and hence your work.
If they are not providing services as promised, and there are significant sums of money involved, consult an attorney. Generally speaking, many attorneys are willing to provide a consult at low or no cost to hear out your concerns and let you know how you might proceed. I know it’s a lot to consider, especially with family medical concerns, but seriously, check with an attorney. This sounds very much like a contract dispute, which is an attorney’s bread and butter. You can most likely find a list of attorneys on your state’s State Bar Association website. Best of luck!
Sorry about that but definitely vore content I would consider “high risk” myself. Hopefully they will at least give you the collected money, else they’d be fraudulent.
As for the page: well, Bree, what if that goldilocks high elf is your BFF Sephni (sounds like something she’d do)?
A Deal is a Deal. If you don’t honor your given word you shouldn’t be the leader
And if your bestie is a sadistic thrill killing bawbag you need better friends
Last time looked, Seph is a ‘she’ not a ‘he’
Well so what? I’m sure Sephni wouldn’t really mind spending five minutes with this orc. I suspect that at this point, anything he may do to her would be just entertaining to her.
Yeah, that too.
No, it sounds like something the former King would do
Where has Seph ever shown sadistic tendencies to others who didn’t deserve it?
Sephni can devour that ork for sure. But torturing him? Not her style
I’m really sorry to hear about your situation. If there is anything I can do, please let us know.
Thank you.
Talk to a lawyer, even if they can’t help directly. They can at least direct you to someone whom can and what process to look into. This gives you peace of mind in that you’ll know what options you have, as well as you’d be surprised how fast business’s opinions change when you have legal representation. They’re callous and dismissive because they hold all the power, because people rarely get lawyers involved. So there is no reprocussions for man handling you. In the future consider having legal representation on hand. By which I mean someone you know you can speak with and have a business card for. You probably won’t need to speak with them frequently, but having the option is important. Especially since in future conversations you can open with, here is my lawyer’s contact details. Lets forward it to X.
I’ve spoken to a lawyer acquaintance about this, and she’s helping me work through what I can do. Unfortunately, at this point, it looks like it may be a very slow process if Squarespace decides to dig their heels in. In the meantime, I’ve unlinked the Shop from my webpage to avoid any more embarrassment on my part.
Ugh, ok that does suck, I hope things get fixed, because even if they block your store they should be giving the money. Let’s hope it’s just some misunderstanding, but yeah this age of no customer service but bots does fucking suck.
Heh, yeah, at this point, I have no indication that I haven’t been just talking to a bunch of chatbots this whole time.
Can’t be that ‘high risk’ if their cut was a sizeable sum in itself, probably some mindless minion making decisions above their paygrade or incapable of reading the rules because they’re written in English, probably both…it’s almost like dealing with any gov’t dept. nowadays
This is the classical case of wanting to have the cake and eat it too. They don’t want any risk, just money for taking risk. And “banking partners” would rather sell weapons to terrorists than allow freedom of expression to include porn.
I think “high risk” is corporate code for “not welcome in the shining Utopia that I hashed out over drinks on my yacht with all the other would-be gods.”
Redacted Redacted Redacted Redacted Redacted…. Creative interlude…. End with a blood eagle
Five minutes is either not enough time to do it justice or just enough time for a rush job
I’m sure orcs have their own folkways and traditions which we must respect
8)
… to be fair, when you are blind, it may be kinda hard to distinguish between high and wood elves.
He may be blind, but what excuse do the other greenies have?
They know it was the Gold Hairs, but, like said last time, they didn’t care which elves they raped and ate (not necessarily in that order)
Any readers here have a legal background on this kind of action that can give some advice?
I’ve been talking to a lawyer acquaintance about this, but it looks like it may be a long haul, if Squarespace decides to dig their heels in about it.
What does your lawyer acquaintance say about breaking up the matter into tiny pieces for small claims court? Possibly to the level of one filing per withheld sale?
Is this the TeeRepublic site that you are having problems with?
No, TeePublic has been great. It’s the Squarespace digital downloads shop that’s the problem. More specifically their “in-house” payment processor, which it seems was just Stripe (a notoriously anti-artist processor) wearing a mask. If they had just been up-front about that, I wouldn’t have bothered subscribing to their hosting services, because I would have known that they have a very strict morality clause. I’m just pissed that they hid this from me until after I’d sunk a lot of time and money into setting this up.
Glad the medical emergency didn’t get worse. Sorry your store screwed you over, hope it gets sorted.
Which shop screwed you, so we know not to trust them?
Thanks, and it was Squarespace I’m having trouble with now.
I would think that having taken your money , there is an implied breach of contract here. find a contract lawyer and look at it from that business angle. Hit them from every angle. They can ignore you, they cannot ignore the law or lawyers.